FAQ

LOCATIONS

Duncan SC

1865 E Main St Suite E2 Duncan SC 29334

864.485.2223

Boiling Springs SC

2603 Boiling Springs Rd, Boiling Springs, SC 29316

864.485.2223

HOURS

Duncan SC    Monday – Thursday 8:30 – 5 ; Friday 8:30 – 2:30

Boiling Springs     Monday – Friday 12:30 – 4:30

PAYMENT

Payment is expected to place an order.  We accept MasterCard, Visa, Discover & AMEX.  Payment can be made online through the link when you receive your invoice.

CUSTOMER SUPPLIED ARTWORK

Customer supplied artwork is considered print ready.   Customers assume responsibility for supplied artwork including spelling,  grammar, and print resolution.   Orders placed with customer supplied artwork are sent to production.   You will not receive a proof.  Any errors found after printing will result in additional costs of printing; design time, substrates, corrections and reprints.   If you have questions regarding artwork specifications please contact us before you supply artwork.

PROOFS

Once an order is placed the design room will produce and send a proof.  Proofs are provided to check size, quantity, material, and design content.  

 If a proof containing errors is approved by the customer any errors found after printing will result in additional costs of printing; design time, substrates, corrections and reprints.
 
ARTWORK STANDARDS

Accepted file types for supplied artwork:

High resolution JPG; Illustrator files; EPS files

We don’t accept artwork designed in Canva

Artwork must be designed to 100% scale 

Resolution at least 150 ppi

All placed artwork must be imbedded in file

All fonts must be outlined.

Contact Signs & Designs for templates

 

ALL SALES ARE FINAL

All sales are final, no refunds will be given for custom printed products.